To apply professional expertise and over-sight in the ERSEA (Enrollment, Recruitment, Selection, Eligibility and Attendance) Department, ensuring that the agency complies with all regulations per applicable Performance Standards. Analyze, plan and implement enrollment systems. Plan and provide training related to enrollment systems, policies and procedures for the department and agency. Ensure monitoring, agency collaboration and tracking enrollment services.
Analyze community assessment information and facilitate planning efforts to determine design options, recruitment efforts and enrollment guidelines for Head Start (HS), Early Head Start EHS), Full day/year programs (FD).
Provide input and solutions to develop and or revise the agency’s ERSEA systems, policies and procedures. Oversee and facilitate ERSEA Committee.
Evaluate, design and monitor systems to process enrollment applications, including determination of eligibility and selection criteria. Confirm FD eligibility for new and participating families.
Provide information, referral and coordinating efforts to link staff and families with appropriate child care resources.
Oversee processing applications for accuracy and timeliness.
Prepare and distribute timely reports and tracking regarding ERSEA updates.
Maintain systems, database, files, etc. ensuring security of data.
Involved with strategic planning processes by utilizing the community assessment and internal data.
Compliance and Monitoring (30%)
Meet with Regional Managers and staff to assure program consistency of DHS regulations and billing issues.
Monitor childcare provider billings and DHS payments
Prepare monthly Oregon PreKindergarten (OPK) report for Oregon Dept. of Education (ODE) and submit to Head Start Director.
Participate in annual audit as necessary.
Monitor to ensure compliance related to funded enrollment, slot tracking, and attendance. Submit monthly reports on HS Enterprise System.
Participate in a leadership role i in the agency annual self-assessment.
Submit monthly child care program reports to the HS/EHS Directors.
Ensure the ERSEA Department maintains records and data in a confidential manner.
Oversee student and family record policies and implementation including responding to subpoena and other record requests.
Provide annual Program Information Report (PIR).
Design and deliver training to staff, community partners and parents on database documentation, eligibility and childcare issues and topics related to ERSEA regulations, policies and procedures.
Develop and provide training to staff of community childcare partners as needed to comply with HS / EHS billing issues.
Supervise and support ERSEA Assistants.
Knowledge, Skills and Abilities
Bachelor’s Degree in Family Administration Services or related area.
Requires knowledge and experience in data collection and information processes and systems along with knowledge of childcare regulations, policy and procedure compliance. Typically gained by one to two years related experience in a lead position.