Please let your child’s teacher or home visitor know about any concerns or questions that you have regarding our program. If you don’t feel that your concern can be resolved at the classroom level, please contact your Regional Manager or Assistant Regional Manager right away.
Should a parent/caregiver believe that an act of discrimination has occurred, a member of the Executive Leadership Team may be consulted. Head Start has an Non Discrimination policy that can be found here.
In addition, the Civil Rights Complaint policy is found here.
If a parent/caregiver does not feel satisfied with regional or Executive Leadership follow up they have an opportunity to bring their concern to the Policy Council. See the policy on that here. Head Start has an official complaint form which can be found here, or ask staff to provide a copy.