The Network-Computer Support Specialist provides technical assistance and support for all Agency networks and computer users. This position is expected to function 50% as a Network Assistant and 50% of the time as a Computer Support Specialist. Position requires flexibility to occasionally work outside of normal work hours to accommodate for network/systems emergencies and updates.
Duties include but are not limited to installing, configuring and maintaining computer systems, servers and communications equipment and ensuring the reliability of the network. Includes installing software and hardware, installing and testing network infrastructure equipment including switches, firewalls, routers, servers, and associated cabling; determining causes of computer/software/network malfunctions through evaluation and testing and resolve via additions, modifications, repair, or external support assistance.
- 52 weeks per program year
- Supervised by Info Systems Manager
This job description was updated May 2013 and approved by Policy Council 5/14/2013
Updated: June 2018.
Head Start of Lane County is an EEO Employer.