Under the supervision and direction of the Family/Community Engagement Consultant, the Family Support Coordinator (FSC) provides support and technical assistance to specific regions and their direct service staff in the content areas of family partnerships and engagement, community resources and collaborations, support service delivery, training and mentoring, monitoring and reporting, and providing best practices in working with families.
- Ability to utilize agency resources, technology and library to appropriately answer questions and provides guidance to staff and parents.
- Ability to train and provide presentations to large and small groups as well as individuals.
- Ability to collaborate with and have working knowledge of local community resources related to disability services.
- Ability to communicate (verbal and written) effectively and appropriately with others.
- Ability to work independently as well as in a team environment.
- Sustained concentration and attention to detail and accuracy.
- Ability to prioritize and manage a complex work load and deadlines.
- Excellent diagnostic and problem solving skills.
- Ability to meet the needs of all families specifically those with special needs and with culturally diverse populations.
- Frequent driving to sites, training and home visits sometimes in outlying areas.
- Regular sitting, working at computer keyboard and desk, standing to file misc. documents in filing cabinet. Occasional bending, stooping and lifting up to 25 lbs.
All communications are potentially sensitive and are subject to Head Start’s policy on confidentiality.
Policy Council Approval: May 2013. August 2014
Job Description created April 2013
Revisions: August 2014. May 2018. August 2021
This job description was last updated on 08/11/2021. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.
Because this position requires in-person work and is student and/or visitor facing, complete vaccination against coronavirus disease 2019 (also known as COVID-19) is required.
Head Start of Lane County is an EEO Employer.
Head Start of Lane County is an Equal Employment Opportunity Employer. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.