Operations Director

Responsible for operations of the agency including facility management, information systems, transportation, and administration of business development. Supervises managers and technicians and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with agency managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures.

1. Works with the managers and technicians to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures.
2. Responsible for contract development and management.
3. Explore and research facility opportunities.
4. Negotiate leases and contracts, also responsible for the oversight of tenant leases.
5. Prepare and coordinate job bids, repair costs and estimates.
6. Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out.
7. Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.)
8. Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment.
9. Coordinate facility construction, renovations and playground development.
10. Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community.

1. Supervise Facilities Department Staff
2. Supervise Transportation Manager
3. Supervise Information Systems Manager
4. Supervise Food Service Manager
5. Facilitate the resolution of conflicts and actively promote a cooperative team environment.
6. Promote a consistent exchange of information.

Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations.

1. Approve purchase orders, sign payroll and accounts payable checks.
2. Serve as a member of the agency’s executive, budget, safety, insurance and training committees.
3. Facilitate the Board Facilities Committee.
4. Plan and coordinate community volunteer events (i.e. Day of Caring).
5. Perform other duties as assigned.
6. Periodic training and presentations to the community, staff, Board of Directors and Policy Council.

All communications are potentially sensitive and are subject to Head Start’s policy on confidentiality.

• Bachelors Degree in business management field or a combination of a Bachelors Degree in an unrelated field and relevant experience.
• Minimum of three years professional level management and supervision of a department or agency.
• Knowledge and experience in business and human resource practices.
• Intermediate to advanced computer skills, internet and e-mail.
• Excellent written and verbal communication.
• At time of hire must be currently enrolled in Child Care Division-Central Background Registry and must renew every five years.
• Valid Oregon Driver’s License/ Proof of auto insurance/DMV check
• Health Appraisal Questionnaire is required at hire and will be updated annually.

• Ability to determine and prioritize demanding workload while being flexible to emergent/unplanned needs and situations.
• Significant decision making and problem solving in many areas including the allocation of resources to program components, supervisory issues, scheduling and provision of program services.
• Ability to handle highly stressful and sensitive situations in a professional manner.
• Ability to interpret and implement complex policies and regulations.
• Ability to work independently and maintain professional boundaries and confidentiality.
• Ability to exercise tact and discretion in all employee and vendor interactions.
• Frequent sitting for long periods using computer keyboard, telephone and other office machines.
• Strong organization and time management skills, ability to meet tight deadlines.
• Frequent driving to meet with vendors, inspect and evaluate sites etc.
• Occasional standing to file documents, make copies, faxing etc.
• Occasional lifting up to 25 pounds, stooping, bending standing and reaching.

• Full Year Position/Exempt
• Supervised by Executive Director

Job description created and approved by Policy Council & Board of Directors, August 2010,

Edited: 09/2012. August 2021

This job description was last updated on 08/11/2021. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Head Start of Lane County is an EEO Employer.
Head Start of Lane County is an Equal Employment Opportunity Employer. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Are you able to perform all of the duties stated in the job description?

Signature : _____________________________________  Date: _______________

Print Name: __________________________________________________________